Terms and Condition of Sale


This contract is made under the following terms and conditions. Please read them carefully and ask if any item is unclear for further explanation.


1 - Parties to the Contract

1.1 The contract is between you, the buyer, and Evolution Kitchen and Granite, the seller. The goods shall be the products, which are supplied by the seller to the buyer according to these terms and conditions.


2 - Price and Payment

2.2 The seller reserves the right to alter the price of any goods prior to delivery if deemed necessary due to change in cost to the seller in supplying these goods. In this case, the buyer will be informed of any change prior to delivery.

2.3 Unless otherwise stated all prices are inclusive of VAT.

2.4 The seller reserves the right to alter the specifications of any goods advertised on the web site without prior notice.

2.5 The Seller reserves the right to not deliver and instead refund the cost of any items should they become unavailable through our normal suppliers after the items are purchased by the Buyer.

2.6 The payments required for the goods are as stated on the quotation document.

2.7 The seller retains ownership of the goods until the buyer has made payment in full to the seller.

2.8 In the event of non-payment being made by the Purchaser at the due date, the Seller reserves the right to withhold delivery until payment can be made and has the right to charge 2% per month on any monies due, calculated on a daily basis. The Seller also has the right to charge an additional delivery cost where necessary, all of which the Purchaser agrees to pay.

2.9 The contract is established when the Seller accepts the order from the Purchaser and the stated deposit is paid from Buyer to the special or made to measure or bespoke items.


3 - Completion and Delivery 

3.1 Delivery will in most cases be made direct from the manufacturers or distributors address to the buyers address. In some cases, goods may be delivered from the buyers address.

3.2 Delivery times are given as an indication only. The seller cannot be held responsible for any direct or indirect expenses caused due to late delivery. The seller will always do everything within their power to keep to a delivery date, but there may be reasons outside of their control that cause delays.

3.3 The seller will always inform the buyer of any delays as soon as possible.

3.4 Late delivery does not justify a reason for the buyer to cancel the contract, refuse or delay payment.

3.5 The seller reserves the right to deliver the goods in more than one visit.

3.6 The seller remains responsible for the goods until delivered and signed for, at which time the buyer takes responsibility for the goods.

3.7 The seller retains ownership of the goods until payment has been received in full.

3.8 The buyer is responsible for informing the seller of any difficult conditions at the delivery address. The seller reserves the right to leave the items in a safe and secure location chosen by the delivery team should this be necessary.

3.9 The buyer must be present to receive the delivery and sign for it. Should the buyer not be present a person or persons which the buyer has previously informed the seller of must be present.

3.10 It is advised that the buyer inspect the goods upon delivery. Any claims of missing items or damaged items must be made within three working days of the delivery. Any claims after this period will not be accepted.


4 - Cancellation, Returns and Replacements

4.1 The buyer has the right to cancel within 14 days of purchase (deposit). The buyer must inform the seller of this wish, either by post or e-mail within this time-scale this right does not apply to made to measure items such as cabinets, drilled doors, bespoke items etc. This right is also subject to our return procedures.

4.2 Any goods that the buyer wishes to return must be done so to an address specified by the seller and at the buyer's expense. The goods must be received in a new and re sellable condition. The responsibility for the goods remains the buyers until the seller has inspected the returned goods and confirmed that they are in acceptable condition.

4.3 The buyer will be charged a re-stocking fee of 15% of the price of the goods.

4.4 The seller will refund the price of the goods to the buyer minus any re-stocking charges by direct bank transfer or cheque within a reasonable time-scale

4.5 In the case of made to measure items the buyer remains liable for the full price of such items unless explicitly agreed by a director of the company.

4.6 Any missing items or faulty items that are reported within the time-scale specified above will be repaired or replaced at the seller's expense.

4.7 The seller retains the right to repair rather than replace items if deemed appropriate by the seller.

4.8 The matching of carcass board and door is subjective and the sellers choice of board is final. It is the buyers responsibility to obtain a sample of the carcass board and notify the seller of any special requests prior to placing an order.

4.9 When painted products are used it is normal for retouching to be necessary after the customer installs the products. This may be due to variation in the painted finish as well as minor flaking of the paint during delivery. The seller cannot be held responsible for such work nor accept refunds, returns, or cancellations because of the above.


5 - Limitation of Liability

5.1 The seller shall not be liable for any measurements supplied from the buyer.

5.2 The seller shall not be liable for any loss or damage arising from a direct or indirect result of the sellers performance.

5.3 The seller remains liable for any claims regarding death or personal harm due to the seller's negligence.


6 - Law

6.1 The seller and buyer submit to the exclusive jurisdiction of the English courts even when the buyer is located outside of England.


7 - Rights

7.1 None of the above, in these conditions shall affect the statutory rights of the consumer.


Enjoy Your Kitchen